Trailers Northwest

Reviewer: Kfhoz

Bait & Switch:

I have experienced bait & switch before, by a dealership that was prosecuted and convicted for it. So I am wary. When I went to call on the cheapest horse trailer listed on Northwest Trailers web site I wondered if it would really be available.

Although I rang on a Tuesday, the trailer which had been on the web site for weeks, had sold yesterday, i.e. Monday. This is suspicious enough, because your average horse owner works on Mondays to pay for our ridiculously expensive sport.

I asked if I could get another one at the same price, and was told "yes" but it would take 3 weeks. This happened to me before when I experienced bait & switch. The last time, it was a case of the company waiting until customers get tired of waiting, then they offer you something more expensive, but available now.

I was then told that they already had a deposit from someone else who wanted one. Wow, not only had this trailer that had been on their web site for weeks sold just 24 hours ago, on a Monday, but someone else had also apparently just missed the trailer (which had been on the web sit for weeks, remember?) wanted one and ordered it within the same 24 hours!!! on a Monday.

Later another person told me that the listing had been on their web site for months.

I do not believe it is just a big coincidence that the cheapest item in their online inventory happens to have sold YESTERDAY, and some other person had to put in an order . It is just to old a trick, and anyone in sales knows it.